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Privacy policy

Privacy policy

Last Updated: July 25, 2025

SneakerSit operates this website and online store (the “Services”) to provide customers with a secure and reliable shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or otherwise interact with us.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If there is any conflict between this Privacy Policy and our Terms & Conditions, this Privacy Policy will govern with respect to personal data handling.


1. Personal Information We Collect

“Personal Information” means information that identifies, relates to, or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with our Services and as permitted by law:

Information You Provide Directly

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Account login details (username and password)

  • Order details and customer support communications

Payment Information

  • Payment method details (processed securely by third-party payment gateways)

  • Transaction confirmations and order history
    (Note: We do not store full credit or debit card numbers on our servers.)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Cookies and similar tracking technologies

  • Website usage data (pages viewed, clicks, time spent)


2. Sources of Personal Information

We collect personal information from:

  • You, when you place an order, create an account, or contact us

  • Automatically through cookies and tracking technologies

  • Third-party service providers (payment processors, shipping partners, analytics tools)

  • Advertising and marketing partners (where permitted by law)


3. How We Use Your Personal Information

We use your personal information to:

Provide and Manage Services

  • Process orders, payments, returns, and exchanges

  • Create and manage customer accounts

  • Deliver products and provide customer support

  • Communicate order updates and service notifications

Improve and Personalize Experience

  • Remember preferences and shopping behavior

  • Improve website performance and usability

  • Recommend relevant products

Marketing & Advertising (Google Merchant Center Compliant)

  • Display ads on Google and other platforms

  • Measure ad performance and conversions

  • Show relevant product ads based on prior interactions
    (We do not sell personal data. Advertising data is used strictly for marketing optimization.)

Security & Legal Compliance

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations and regulatory requirements

  • Enforce our terms and protect our rights


4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze traffic and performance

  • Support advertising and remarketing (including Google Ads)

You can control cookies through your browser settings. Disabling cookies may affect certain website features.


5. Sharing of Personal Information

We may share personal information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and fulfillment partners

  • Analytics and advertising providers (e.g., Google Analytics, Google Ads)

  • IT and hosting providers

  • Legal authorities, when required by law

All third parties are required to handle personal data securely and only for authorized purposes.


6. Google Merchant Center & Advertising Compliance

SneakerSit complies with Google Merchant Center policies.
We do not:

  • Misuse customer data

  • Sell personal information

  • Collect sensitive personal data for advertising

Customer information is used solely to:

  • Fulfill orders

  • Improve services

  • Measure advertising performance responsibly


7. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us for removal.


8. Data Security & Retention

We implement reasonable security measures to protect personal information. However, no online system is 100% secure.

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce policies


9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent for marketing

  • Request data portability

You may exercise these rights by contacting us using the details below.


10. International Data Transfers

Your information may be processed outside your country. When transferring data internationally, we rely on legally recognized safeguards such as Standard Contractual Clauses where applicable.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.


12. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: sneakersitofficial@gmail.com
Address: 182 High Street North, London, ENG, E6 2JA, United Kingdom

For data protection purposes, SneakerSit is the data controller of your personal information.